larkin Posted July 28, 2015 Report Share Posted July 28, 2015 I know resolution and pixel size. I have photoshop and can save in any format and I always get into trouble making a custom avatar.. what am I doing wrong? Quote Link to comment Share on other sites More sharing options...
Al Norris Posted July 28, 2015 Report Share Posted July 28, 2015 Not sure. How are you trying to upload it to your profile and in what format(s)? Quote Link to comment Share on other sites More sharing options...
Zach Caldwell Posted July 28, 2015 Report Share Posted July 28, 2015 Two things that come to my mind. One, are you saving your pictures in PNG format? Two, send me the picture you wish to use as your avatar. I will load it on the backend. If there is a problem at that point I can then, hopefully find the issue. I have already looked and do not see any restrictions on your ability to set your avatar/profile picture. Quote Link to comment Share on other sites More sharing options...
Zach Caldwell Posted July 29, 2015 Report Share Posted July 29, 2015 Larkin, your profile avatar has been updated. Please feel free to contact me if you should have any further forum issues. Quote Link to comment Share on other sites More sharing options...
larkin Posted July 29, 2015 Author Report Share Posted July 29, 2015 Thx to Zach! Quote Link to comment Share on other sites More sharing options...
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